FAQ's

Q. Do you offer exchanges and returns?

A. All sales are final. Due to the nature of our product we do not offer refunds or exchanges, except in the case of receipt of damaged products. If you receive a damaged item please immediately send us a picture of your shipment box as well as the items that arrived damaged at support@a-luvbeauty.com

Q. When do I get my shipment?

A. Please allow 1 business day for your order to ship.

Q. Do you offer free shipping?

A. Free shipping is offered on all USA orders. 

Q. How to obtain my tracking number?

A. Tracking is emailed to you the moment your order ships. However, USPS does not update tracking for 24-48 hours after the initial scan of your shipment.  We ask that you check back in 48 hours. If you still do not see tracking information please contact one of our lash experts at support@a-luvbeauty.com